[[File:invalid_password.jpg|thumb|alt=Invalid password entered|Invalid password entered]]
When the usernames being used is invalid, the indicating message says "The username isn't valid. Please try again.". Also when the password being used is invalid, the indicating message says "The password isn't valid. Please try again."
{{Attention|Usernames are not case sensitive, which means "Admin" and "admin" designate the same account.}}
{{Hint|Verification of username and password happens only if the [[Web_Service_Configuration|web service]] is configured to use [[USAM]].}}