Difference between revisions of "FAQ:Client"

Revision as of 18:36, 11 May 2015

General
Android

General

Why are my changes of ACM objects not deployed to the mobile device?

If you modify the ACM objects (Application, Context, Context Scope) you will need to re-create and deploy the new configuration. See the Release MetaDefinitions article how to do that.

What are Metaio ID-Markers and how can I use them?

Check the informatoin on the Metaio site about ID-Markers.

Images can not be opened although I can see the according UBIK^® object (and thumbnails). Why?

The UBIK^® Client synchronizes and displays objects delivered by the ACM. As a document in UBIK^® actually consists of two parts, the internal document object AND the physical file document, the system always delivers the internal document object to the client.

If it happens that the account configured for running the UBIK^® web service can not access the physical document, e.g. due to missing permissions, we find the following situation:

The client displays the internal document object, as its synchronisation is basically independent of the physical document
But openening the document will fail as the web service can not access (load and deliver) the file content

Do I need to reinstall the certificate after I de-/installed the application itself?

No, the certificate is placed in a global certificate store and remains valid.

Can I use the same LLA Markers for UBIK.Win8 and UBIK.Android?

No, as we are not using the (proprietary) Metaio format in the Windows version. The new kind of markers for relocating devices to different positions are basically QR-Codes with a special notation. If you want to create one you simply have to create a QR-Code (e.g. with GoQR) with the following notation:

<LLA>Latitude;Longitude;Altitude</LLA>

Android

What application should I use for reading Barcode and QR-codes?

Use the Barcode Scanner application from ZXing Team. On the Getac Z710, a barcode scanning app might be already installed, if the device has a dedicated barcode scanning module.

What application should I use for editing picture documents?

Use an application fitting all requirements is Photo Editor by Aviary.

What application should I use for viewing and editing PDF documents?

Use Adobe Reader from Adobe.

@@ Line 8: / Line 8: @@
 ===Images can not be opened although I can see the according {{UBIK}} object (and thumbnails). Why? ===
-The {{UBIKCLIENT}} synchronizes and displays objects delivered by the [[ACM]]. As a document in {{UBIK}} actually consists of two parts, the internal document object '''AND''' the physical file document, the system always delivers the internal document object to the client.
+The {{UBIK Client}} synchronizes and displays objects delivered by the [[ACM]]. As a document in {{UBIK}} actually consists of two parts, the internal document object '''AND''' the physical file document, the system always delivers the internal document object to the client.
 If it happens that the account configured for running the {{UBIK}} web service can not access the physical document, e.g. due to missing permissions, we find the following situation: